Hello lovely, how are you going today? I just wanted to chat about shipping for a moment. COVID-19 has changed our lives and we’re shopping online more than ever. This, combined with social distancing measures and fewer flights, is resulting in delivery delays.
UPDATE NOVEMBER 2020 – we’ve updated the information in this blog post to give you accurate information on shipping times and options.
Within Australia:
There are currently delays being experienced with standard and express shipping. Express shipping is the quickest way to receive your order, but it is not guaranteed to arrive overnight. Australia Post has advised the following timeframes for parcels:
- Standard – 3 to 10 business days or more
- Express – 1 to 5 business days or more
Once your order has been shipped you will receive an order update email with the tracking number of your parcel. You’re able to track the progress of your parcel here.
Find out the latest on Australian deliveries with Australia Post here.
Christmas Order-By Dates for Australian Deliveries:
- Standard – Friday 11th December
- Express – Friday 18th December
International:
With our international shipments at present, we’ve noticed the DHL Express deliveries are quicker than Australia Post, and Australia Post express is getting priority over standard.
Estimated delivery timeframes with Australia Post:
- United States – up to 30 business days standard, up to 20 business days express
- United Kingdom – up to 30 days standard, up to 20 days express
- New Zealand – up to 15 days standard, up to 10 days express
Contact us if you’d like to know the estimated shipping timeframe for your country.
Once your order has been shipped you will receive an order update email with the tracking number of your parcel. You’re able to track the progress of your parcel here.
Find out the latest on International Deliveries with Australia Post here.
Christmas Order-By Dates for International Deliveries:
- USA, Canada, UK, Europe: standard shipping Friday 14 November, express shipping Friday 20 November
- Most of Asia: standard shipping Friday 21 November, express shipping Friday 27 November
- New Zealand: standard shipping Thursday 26 November, express shipping Friday 27 November
Do you have a question about shipping (or anything else)? Get in contact with us here and we’ll respond as soon as we can.
With love, Lynda.