Hi, it’s Lynda here and I’d love to take a moment to talk about returns and shipping with you.
Returns, Refunds and Replacements
Everything we do at Homelea Lass is centred on helping you to feel peaceful and happy. This means that if you’re not happy with your purchase I’d love to hear about it straight away (contact me here) so we can come up with a solution together.
If your purchased product is faulty you can return it and have it repaired, replaced or receive a full refund. The product must be returned in the original condition – unused with tags and labels still attached, and in the original packaging,
Sizes, Colours and Feel
Colours are shown as accurately as possible. Due to differences in screens the colours make appear slightly different on this website.
Due to the chunky handmade nature of my products there may be some slight variations in the sizing of your custom made product.
Our yarns are as natural as possible which means you may find some vegetable matter in your wool. This is easily removed and is a beautiful connection between the growing of the wool and the finished product.
All items are shipped via Australia Post and have tracking. I process all orders as soon as possible and will send you an email once your order is shipped.
Please double check your shipping address before your finalise your order – I want you to receive your chunky goodness as soon as possible.
For Australian destinations – there is free local pickup (at Casula, Sydney), $10 flat rate shipping and free shipping for orders over $200. All shipping is Express with tracking so please allow 2 to 14 days.
For International destinations – there is $10 flat rate shipping (this is Standard with tracking – please allow 2 to 8 weeks), $50 Express shipping with tracking (please allow 1 to 4 weeks) and free Standard shipping for orders over $200.
With love, Lynda.